How delivery tasks are priced and shown on Wolt

You can see the earnings for each order in the Wolt Courier-Partner App before accepting or cancelling it!

We are updating the Wolt Courier Partner app to show courier partners the fee they can earn for each delivery task before they accept or reject it. This feature has been asked by our courier partners for a long time, and it hopefully makes it easier to decide which tasks to accept.

Coming during the next months:

We want to make sure the earnings for each task take better into account the actual effort for a given task. We’ve already taken the first step towards this when we introduced estimated route distance and pick-up fees last year. Soon, we’ll also be able to take the following into account when offering delivery fees:

Customer and restaurant/store location e.g. are they difficult to reach?

Weather e.g. is it raining or does the weather mean more courier partners are needed?

Type of order e.g. is it a big grocery order or one hamburger?

Other e.g. are there large hills, are there poor parking conditions, etc.?

When is the best time to join?

As a reminder, planning when and where to join can have a significant impact on your income. Use the chart below to see the best times to log in to the app!

As we have shared before, we are taking steps towards making all task fees match the effort put in. As part of this, some tasks will be paid more and some will be paid less than before. The end goal is to make every task worth accepting.

The new features will make it easier for you to know the fee for each task. Before accepting or rejecting a task, you will be shown the fee, which will include the base fee, distance fees, and any specific extra fees connected to the task. Once the order is completed, you will be shown the total task fee (including tips and any bonus fees for completing a certain number of orders within a given time frame when applicable).

Simplified payout page summarizing your completed tasks in a more compact and clean view. You will be able to see the total “task fee” which includes the base, total distance (pickup + drop-off distances), and capability fees.